Pediatric Medical Receptionist - Hybrid/Remote Friendly

Pafc; Portland (TX); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Unknown is seeking a professional Medical Office Receptionist to greet patients warmly and manage front-desk duties. You will collect co-pays, verify insurance, and guide patients to the right resources while maintaining confidentiality and a smooth patient flow.

The role includes data entry, document scanning, and supporting office operations across locations. A valid driver's license is required on hire.

Qualifications

• Minimum 1 year experience in a medical office setting.
• Must have valid driver's license.
• Strong communication and customer service skills.

Responsibilities

• Check-in patients upon arrival, update demographics, insurance info, PCP, pharmacy, collect co-pays and balances, obtain consents and health questionnaires.
• Check out patients, collect remaining balances, provide visit summaries, referral information, patient portal details and follow-up appointments.
• Verify patient insurance status and reach out when inactive or PCP unsuitable.
• Post charges and payments; perform charge/payment reconciliation.
• Scan and upload documents to Document Management system.
• Sort and deliver mail, maintain waiting area and office cleanliness.
• Participate in staff and educational meetings.

Skills

Greet patients

Customer service

Phone etiquette

Data entry

Medical terminology

Insurance information

Cash handling

Office coordination

Communication

Education

High school diploma or equivalent

Tools

Document Management system

Computer literacy

Electronic health records (EHR)

Job description

Unknown is seeking a professional Medical Office Receptionist to greet patients warmly and manage front-desk duties. You will collect co-pays, verify insurance, and guide patients to the right resources while maintaining confidentiality and a smooth patient flow.

The role includes data entry, document scanning, and supporting office operations across locations. A valid driver's license is required on hire.