Pediatric Front Desk Specialist

Detroit Institute of Arts; Miami (FL); Hybrid; USD 21,000 - 32,000; Full time

Job summary

The Pediatric Associates Family of Companies is seeking a friendly Medical Receptionist to welcome patients and manage front desk operations. You will check in patients, verify insurance details, collect co-pays, and provide important follow-up information.

The role includes basic post-visit billing tasks and document handling in a fast-paced clinical environment. Ideal candidates will have at least 1 year of medical office experience, strong communication, and a valid driver’s license.

Qualifications

• 1 year of experience in a medical office preferred.
• Must have an active driver's license.
• Proficient grammar and verbal/written communication.

Responsibilities

• Check-in patients, update demographics and insurance info, collect co-pays and balances.
• Check-out patients, provide visit summaries and scheduling for follow-ups.
• Verify insurance through Batch Eligibility or on demand; contact if issues.
• Post charges and reconcile payments; maintain documentation in system.
• Scan and upload documents; manage mail and PA documents.
• Maintain a clean, organized patient waiting area; participate in meetings.

Skills

Pediatric procedures

Customer service

Verbal communication

Professional demeanor

Education

High school diploma or equivalent

Tools

Computer systems

Scanner

Printer

Fax

Job description

The Pediatric Associates Family of Companies is seeking a friendly Medical Receptionist to welcome patients and manage front desk operations. You will check in patients, verify insurance details, collect co-pays, and provide important follow-up information.

The role includes basic post-visit billing tasks and document handling in a fast-paced clinical environment. Ideal candidates will have at least 1 year of medical office experience, strong communication, and a valid driver’s license.