Pediatric Front Desk Specialist – Welcoming & Organized

Pediatrics Management Group; Crofton (MD); Sur place; USD 23 000 - 39 000; Plein temps

Résumé du poste

Pediatrics Management Group is seeking a Front Desk Associate to warmly welcome families, manage registrations, and support the medical team with administrative tasks. The role emphasizes patient-focused service in a busy pediatric setting.

Ideal candidates will have strong communication skills, experience in a healthcare environment, and the ability to multi-task while maintaining HIPAA compliance and accurate patient records.

Qualifications

• Front desk or hospitality experience preferred.
• Advanced communication and interpersonal skills.
• Knowledge of medical office workflows is a plus.

Responsabilités

• Greets families professionally in person and on the phone.
• Answers patient questions and seeks guidance as needed.
• Registers patients and maintains accurate demographics, insurance data while HIPAA compliant.
• Manages patient flow and waiting room, including self-registration assistance.
• Coordinates escalations and urgent issues with site leadership.
• Back-office support and basic administrative tasks as needed.
• Maintains confidentiality of patient accounts and related records.

Connaissances

Team player

Microsoft Office

Customer service

Verbal and written communication

Time management

Organization

Multi-tasking

Healthcare experience

Formation

High School diploma or GED

Outils

Microsoft Office Suite

Description du poste

Pediatrics Management Group is seeking a Front Desk Associate to warmly welcome families, manage registrations, and support the medical team with administrative tasks. The role emphasizes patient-focused service in a busy pediatric setting.

Ideal candidates will have strong communication skills, experience in a healthcare environment, and the ability to multi-task while maintaining HIPAA compliance and accurate patient records.