Pediatrics Front Desk & Patient Services (Hybrid)

Detroit Institute of Arts; Warminster Township (Bucks County); On-site; USD 33,000 - 42,000; Full time

Job summary

Pediatric Associates in Hollywood, FL is seeking a friendly Medical Receptionist to welcome patients, verify demographics, collect payments and provide information as needed. You will help discharge patients after visits and schedule follow-ups, ensuring a smooth start to every appointment.

The role emphasizes accurate data entry, strong phone and customer service skills, basic medical terminology, and the ability to work across office locations.

Qualifications

• A minimum of 1 year experience in a medical office setting preferred.

Responsibilities

• Check-in patients upon arrival, updating demographics, insurance information, PCP, pharmacy, collecting co-pays and patient balances, and providing consents for signature as well as health questionnaires.
• Check out patients, collect additional balances, provide visit summaries, specialist referral information, patient portal information, completed forms, and follow-up appointments.
• Verify patient insurance through Batch Eligibility or on demand; contact patients whose insurance is not active or PCP is not appropriate.
• Post-patient charges and payments; complete charge and payment reconciliation.
• Scan and upload documents through the Document Management system.
• Sort and deliver mail and PA documents; maintain a clean work area and patient waiting area.
• Participate in staff and educational meetings.

Job description

Pediatric Associates in Hollywood, FL is seeking a friendly Medical Receptionist to welcome patients, verify demographics, collect payments and provide information as needed. You will help discharge patients after visits and schedule follow-ups, ensuring a smooth start to every appointment.

The role emphasizes accurate data entry, strong phone and customer service skills, basic medical terminology, and the ability to work across office locations.