Pediatric Front Desk Specialist — Calm, Caring & Efficient

Little Spurs Pediatric Urgent Care; San Antonio (TX); On-site; USD 19,000 - 22,000; Full time

Job summary

Little Spurs Pediatric Urgent Care is seeking a Front Office Specialist to welcome families and manage check-in, insurance verification, and payments. The role requires clear communication and quick, accurate handling of busy clinic day.

You’ll work closely with clinical teams to keep patient flow moving, document in the EMR, and ensure privacy. Evening and weekend shifts are required; bilingual skills are a nice-to-have.

Qualifications

• High school diploma or equivalent required.
• Enjoys working with children and families.
• Current American Heart Association BLS certification required.
• Able to work evenings, weekends, and busy clinics.
• Authorized to work in the U.S. and pass a background check.

Responsibilities

• Be the calm, welcoming presence families meet first.
• Manage check-in, insurance verification, and payments with accuracy.
• Explain wait times and next steps clearly and respectfully.
• Juggle phones, walk-ins, and systems during busy shifts.
• Document thoroughly in the EMR and protect patient privacy.
• Work closely with clinical teams to keep patient flow moving.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Tools

EMR system

Job description

Little Spurs Pediatric Urgent Care is seeking a Front Office Specialist to welcome families and manage check-in, insurance verification, and payments. The role requires clear communication and quick, accurate handling of busy clinic day.

You’ll work closely with clinical teams to keep patient flow moving, document in the EMR, and ensure privacy. Evening and weekend shifts are required; bilingual skills are a nice-to-have.