Pediatric Front Desk Specialist - Calm, Compassionate Care

Little Spurs Pedi; San Antonio (TX); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

401(k) Plan

Medical / Dental / Vision / Long Term

Paid Time Off

Job summary

Little Spurs Pediatric Urgent Care is seeking a Front Office Specialist Float for the South Region. The role focuses on welcoming families, handling check-ins, verifying insurance, processing payments, and guiding patients through the clinic with clear, respectful communication.

You will work evenings and weekends as needed in a fast-paced, child-friendly setting, collaborating with clinical staff to maintain smooth patient flow, protect privacy, and deliver excellent service from arrival

Qualifications

• High school diploma or equivalent required.
• Enjoys working with children and families.
• Strong communication and customer service skills.
• Attention to detail and accuracy in a fast-paced environment.
• BLS certification from American Heart Association.
• Authorized to work in the United States.
• Must pass a background check.

Responsibilities

• Be the calm, welcoming presence families meet first.
• Manage patient check-in, insurance verification, and payments.
• Explain wait times, clinic processes, and next steps clearly.
• Answer phones and assist walk-in patients across multiple systems.
• Document patient information accurately in the EMR.
• Protect patient privacy and follow confidentiality requirements.
• Work closely with clinical team to keep patient flow moving.
• Provide compassionate, professional customer service to families.
• Maintain an organized, clean, welcoming front desk area.
• Help ensure families have a positive experience from check-in through checkout.

Skills

High school diploma

Customer service

Communication skills

Attention to detail

Multitasking

BLS certification

US work authorization

Background check readiness

Education

High school diploma or equivalent

Job description

Little Spurs Pediatric Urgent Care is seeking a Front Office Specialist Float for the South Region. The role focuses on welcoming families, handling check-ins, verifying insurance, processing payments, and guiding patients through the clinic with clear, respectful communication.

You will work evenings and weekends as needed in a fast-paced, child-friendly setting, collaborating with clinical staff to maintain smooth patient flow, protect privacy, and deliver excellent service from arrival