Pediatric Front Desk Specialist - Calm, Caring & Flexible

Little Spurs Pediatric Urgent Care; New Braunfels (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Bilingual (English/Spanish)

Job summary

Little Spurs Pediatric Urgent Care in New Braunfels is hiring a Front Office Specialist to greet families, manage check-in, verify insurance, and process payments accurately. This seasonal-full time role supports the clinic during busy days, coordinates with clinical teams, and protects patient privacy in the EMR while keeping the lobby calm.

Requirements include a high school diploma or equivalent, current BLS certification, availability evenings and weekends, and legal authorization to work in

Qualifications

• High school diploma or equivalent.
• Enjoys working with children and families.
• Current American Heart Association BLS certification.
• Comfortable working evenings, weekends, and busy clinics.
• Authorized to work in the U.S. and pass a background check.
• Bilingual English/Spanish preferred.

Responsibilities

• Be the calm, welcoming presence families meet first
• Manage check-in, insurance verification, and payments without losing accuracy
• Explain wait times and next steps clearly and respectfully
• Juggle phones, walk-ins, and systems during busy shifts
• Document thoroughly in the EMR and protect patient privacy
• Work closely with clinical teams to keep patient flow moving

Skills

Customer service

Communication

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Job description

Little Spurs Pediatric Urgent Care in New Braunfels is hiring a Front Office Specialist to greet families, manage check-in, verify insurance, and process payments accurately. This seasonal-full time role supports the clinic during busy days, coordinates with clinical teams, and protects patient privacy in the EMR while keeping the lobby calm.

Requirements include a high school diploma or equivalent, current BLS certification, availability evenings and weekends, and legal authorization to work in