Pediatric Front Desk Specialist: Calm, Efficient Care

Little Spurs Pedi; San Antonio (TX); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

401(k) Plan

Medical / Dental / Vision / Long Term/

Paid Time Off

Job summary

Little Spurs Pediatric Urgent Care is hiring a Medical Front Office Specialist for the Westover clinic in San Antonio. The role supports front desk operations, insurance verification, and patient check-in, with a focus on accurate documentation and patient privacy.

Responsibilities include managing phones, walk-ins, and coordinating with clinical teams to ensure smooth patient flow. Requires BLS certification, ability to pass a background check, and a positive, child-friendly approach.

Qualifications

• High school diploma or equivalent.
• Enjoys working with children and families.
• Current American Heart Association BLS certification.
• Authorized to work in the U.S. and able to pass a background check.
• Pediatric or urgent care front desk experience is nice to have.

Responsibilities

• Be the calm, welcoming presence families meet first.
• Manage check-in, insurance verification, and payments without losing accuracy.
• Explain wait times and next steps clearly and respectfully.
• Juggle phones, walk-ins, and systems during busy shifts.
• Document thoroughly in the EMR and protect patient privacy.
• Work closely with clinical teams to keep patient flow moving.

Skills

Child-friendly

Background check

Education

High school diploma or equivalent

Tools

BLS certification

Job description

Little Spurs Pediatric Urgent Care is hiring a Medical Front Office Specialist for the Westover clinic in San Antonio. The role supports front desk operations, insurance verification, and patient check-in, with a focus on accurate documentation and patient privacy.

Responsibilities include managing phones, walk-ins, and coordinating with clinical teams to ensure smooth patient flow. Requires BLS certification, ability to pass a background check, and a positive, child-friendly approach.