Pediatric Front Desk Specialist: Calm, Caring Support

Little Spurs Pedi; San Antonio (TX); On-site; USD 19,000 - 22,000; Full time

Job summary

Little Spurs Pediatric Urgent Care is hiring a Medical Front Office Specialist for the Las Palmas location. You’ll be the first friendly face, handling check-in, insurance verification, and payments while keeping families informed and supported.

The role emphasizes accurate communication, patient privacy, and collaboration with clinical teams to maintain smooth patient flow. Requires a high school diploma, BLS certification, and legal ability to work in the U.S.

Qualifications

• High school diploma or equivalent.
• Enjoys working with children and families.
• Current American Heart Association BLS certification.
• Authorized to work in the U.S. and able to pass a background check.

Responsibilities

• Be the calm, welcoming presence families meet first
• Manage check-in, insurance verification, and payments without losing accuracy
• Explain wait times and next steps clearly and respectfully
• Juggle phones, walk-ins, and systems during busy shifts
• Document thoroughly in the EMR and protect patient privacy
• Work closely with clinical teams to keep patient flow moving

Skills

Customer service

Communication

Empathy

Education

High school diploma or equivalent

American Heart Association BLS certification

Job description

Little Spurs Pediatric Urgent Care is hiring a Medical Front Office Specialist for the Las Palmas location. You’ll be the first friendly face, handling check-in, insurance verification, and payments while keeping families informed and supported.

The role emphasizes accurate communication, patient privacy, and collaboration with clinical teams to maintain smooth patient flow. Requires a high school diploma, BLS certification, and legal ability to work in the U.S.