Pediatric Front Desk Specialist

Just 4 Kids Health; Rexburg (ID); On-site; USD 19,000 - 22,000; Part time

Job summary

Just 4 Kids Urgent Care is seeking a Medical Receptionist to provide a remarkable patient experience. The receptionist occupies the front desk in the clinic, assists patients in need, oversees the lobby area and maintains Just 4 Kids' authenticity to ensure that the patient experience is warm, welcoming, and timely.

The role includes handling insurance information, coordinating with EMR systems, and maintaining confidentiality under HIPAA guidelines while delivering compassionate service to

Qualifications

• High school diploma required.
• MA/CNA certification preferred.
• Experience in clinical reception preferred.
• Experience with EMR systems.
• Familiarity with data processing equipment and PC.

Responsibilities

• Provide exceptional guardian and patient encounters.
• Determine the priority of patients’ needs based on severity.
• Obtain insurance information to update patient accounts in EMR.
• Keep patients informed of account information, balance, and status.
• Answer calls, record and deliver messages for staff.
• Perform clerical duties (copying/scanning forms, etc.).
• Collect payments, co-pays, and charges.
• Distribute patient records upon discharge.

Skills

Customer service

Staff training

Education

High school diploma

MA/CNA certification (preferred)

Tools

Electronic Medical Records (EMR) systems

Data processing equipment/PC

Job description

Just 4 Kids Urgent Care is seeking a Medical Receptionist to provide a remarkable patient experience. The receptionist occupies the front desk in the clinic, assists patients in need, oversees the lobby area and maintains Just 4 Kids' authenticity to ensure that the patient experience is warm, welcoming, and timely.

The role includes handling insurance information, coordinating with EMR systems, and maintaining confidentiality under HIPAA guidelines while delivering compassionate service to