Medical Receptionist

Just 4 Kids Health; Rexburg (ID); On-site; USD 19,000 - 22,000; Part time

Job summary

Just 4 Kids Urgent Care is seeking a Medical Receptionist to provide a remarkable patient experience. The receptionist occupies the front desk in the clinic, assists patients in need, oversees the lobby area and maintains Just 4 Kids' authenticity to ensure that the patient experience is warm, welcoming, and timely.

The role includes handling insurance information, coordinating with EMR systems, and maintaining confidentiality under HIPAA guidelines while delivering compassionate service to

Qualifications

• High school diploma required.
• MA/CNA certification preferred.
• Experience in clinical reception preferred.
• Experience with EMR systems.
• Familiarity with data processing equipment and PC.

Responsibilities

• Provide exceptional guardian and patient encounters.
• Determine the priority of patients’ needs based on severity.
• Obtain insurance information to update patient accounts in EMR.
• Keep patients informed of account information, balance, and status.
• Answer calls, record and deliver messages for staff.
• Perform clerical duties (copying/scanning forms, etc.).
• Collect payments, co-pays, and charges.
• Distribute patient records upon discharge.

Skills

Customer service

Staff training

Education

High school diploma

MA/CNA certification (preferred)

Tools

Electronic Medical Records (EMR) systems

Data processing equipment/PC

Job description

Job Details

Job Location: J4K UC Rexburg - Rexburg, ID 83440

Position Type: Part Time

Salary Range: $14.00 - $16.00 Hourly

Travel Percentage: Up to 10%

Just 4 Kids Urgent Care is seeking a Medical Receptionist to provide a remarkable patient experience. The receptionist occupies the front desk in the clinic, assists patients in need, oversees the lobby area and maintains Just 4 Kids' authenticity to ensure that the patient experience is warm, welcoming, and timely.

Essential Duties

• Provide exceptional guardian and patient encounters.
• Determine the priority of patients’ needs based on the severity of their symptoms.
• Obtain necessary insurance information to add/update patient account(s) in electronic medical records system.
• Keep patients informed of their account information, balance, and status.
• Answer telephone calls, record and deliver messages for other staff members.
• Perform various clerical duties such as copying/scanning forms, reports, patient info, etc.
• Collect payments, insurance co-pays, medicine charges, etc.
• Upon discharge, distribute patient records to proper departments or offices.
• Maintain a tidy, clean lobby and work area.
• Maintain confidentiality with all patient information (HIPAA).
• Ensure a superior patient experience, by embracing the Just 4 Kids mission and values, and treating all with compassion and respect.

Qualifications

• Must be 18 or older to apply.
• Preferred MA/CNA certification.
• High school diploma is required.
• Preferred previous clinical reception experience.
• Knowledge of the data processing equipment, personal computer, and other standard machines common to the business office.
• Prior experience working in electronic Medical Records Systems.
• Ability to train new and current staff members.