Pediatric Front Desk & Care Coordinator

Urgent Care for Children; Huntsville (AL); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Health, dental, vision

Career growth

Competitive compensation

Résumé du poste

Urgent Care for Children (UC4C) is seeking a Patient Care Coordinator to be the welcoming first contact in our pediatric clinics. You will manage check-ins, registrations, scheduling, and insurance data entry in the EMR to support smooth, efficient visits for families.

Join UC4C to work in a team‑oriented environment with pediatric specialists. The role requires strong organization, clear communication, and a compassionate approach to patients and caregivers while contributing to service

Qualifications

• High school diploma or GED required; additional education or equivalent experience is a plus.
• 1+ year of experience in an administrative, front desk, customer service, or patient-facing role.
• Comfort using computer systems and scheduling platforms (e.g., Microsoft Office, EMR or similar systems).
• Healthcare experience preferred.
• Strong organizational skills with the ability to manage multiple priorities and maintain attention to detail.
• Clear, professional, and empathetic communication skills — both written and verbal.
• Ability to remain calm, flexible, and collaborative in a fast-paced environment.
• Experience working with children and families is highly valued.
• A proactive mindset with a commitment to accountability, teamwork, and continuous improvement.

Responsabilités

• Serve as primary front desk contact, creating a welcoming and professional experience for patients and families.
• Manage check-in, registration, and scheduling workflows, ensuring accuracy and efficiency.
• Collect, verify, and maintain patient demographic and insurance information in the EMR.
• Handle administrative tasks including phone calls, documentation, scheduling requests, and visit preparation.
• Collect patient payments, process transactions accurately, and answer basic billing and payment-related questions.
• Communicate and collaborate with clinicians and clinic staff to support smooth clinic operations.
• Support patient outreach and follow-up related to scheduling and care coordination needs.
• Maintain a clean, organized front-office environment and assist with opening and closing routines.
• Provide cross-coverage support, assist with training, and contribute to process improvements as needed.
• For PCCs with the clinical qualifications, there is the opportunity to flex up and support the back office as needed.

Connaissances

Administrative experience

Customer service

Scheduling systems

Healthcare experience

Attention to detail

Communication skills

Teamwork

Problem solving

Formation

High school diploma or GED

Outils

Microsoft Office

EMR

Description du poste

Urgent Care for Children (UC4C) is seeking a Patient Care Coordinator to be the welcoming first contact in our pediatric clinics. You will manage check-ins, registrations, scheduling, and insurance data entry in the EMR to support smooth, efficient visits for families.

Join UC4C to work in a team‑oriented environment with pediatric specialists. The role requires strong organization, clear communication, and a compassionate approach to patients and caregivers while contributing to service