Pediatric Front Desk Specialist

Pediatric Associates of Dayton, Inc; Englewood (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Pediatric Associates of Dayton, Inc. is seeking a friendly Receptionist to welcome patients, verify information, and support daily office operations at our Beavercreek, Englewood, and Centerville locations.

You will register new patients, check in and check out, handle insurance details and copays, schedule appointments, and maintain HIPAA compliance in a fast-paced, customer-focused environment. This full-time role requires at least a high school diploma and 1+ years in a medical office.

Qualifications

• High school diploma or GED required.
• 1+ years in a medical office or healthcare facility preferred.
• Experience with EPIC is a plus.
• Must be customer-focused with strong oral communication and telephone skills.

Responsibilities

• Greet and assist patients in a welcoming and professional manner.
• Register new patients: collect full name, address, DOB, contact information, and demographics; collect insurance information.
• Check in patients: verify insurance and demographic information; ensure forms are completed; collect copays and balances.
• Schedule appointments: answer multi-line phone calls professionally; verify identity and contact details; optimize provider schedules.
• Check out patients: accept payments and process charges; schedule follow-up appointments.
• Work in rotation with coworkers and assist other personnel during high volume; travel to Beavercreek, Englewood, and Centerville offices as needed.
• Maintain HIPAA compliance and patient privacy; adhere to policies; work independently and in a team.

Skills

Customer service

Oral communication

Telephone skills

Microsoft Office

HIPAA compliance

Education

High School Diploma or GED

Tools

EMR software

EPIC

Job description

Pediatric Associates of Dayton, Inc. is seeking a friendly Receptionist to welcome patients, verify information, and support daily office operations at our Beavercreek, Englewood, and Centerville locations.

You will register new patients, check in and check out, handle insurance details and copays, schedule appointments, and maintain HIPAA compliance in a fast-paced, customer-focused environment. This full-time role requires at least a high school diploma and 1+ years in a medical office.