Pediatric Front Desk Specialist

MCP - Bingham Farms; Bingham Farms (MI); On-site; USD 28,000 - 38,000; Full time

Job summary

Medical Center Pediatrics in Michigan is seeking a friendly Front Desk Staff Member to join our team. You will greet patients and families, answer phones, schedule appointments, verify insurance and demographics, and keep patient records accurate.

The ideal candidate communicates well, stays organized in a busy office, and works well with children and clinicians. Previous front desk or medical office experience is preferred, and a positive, proactive attitude is essential.

Qualifications

• Excellent customer service and communication skills.
• Strong attention to detail.
• Dependability and punctuality.
• Ability to multitask in a busy medical office.
• Professional and team-oriented attitude.
• Maintain patient confidentiality.
• Experience in medical front desk preferred.
• Enjoy working with children and families.

Responsibilities

• Greet patients and families.
• Answer phones.
• Schedule appointments.
• Verify insurance and demographic information.
• Maintain patient records.
• Process documents and faxes.
• Collect payments.
• Assist with basic billing questions.
• Communicate with physicians and clinical staff.

Skills

Customer service

Communication skills

Attention to detail

Dependability

Punctuality

Team player

Confidentiality

Initiative

Job description

Medical Center Pediatrics in Michigan is seeking a friendly Front Desk Staff Member to join our team. You will greet patients and families, answer phones, schedule appointments, verify insurance and demographics, and keep patient records accurate.

The ideal candidate communicates well, stays organized in a busy office, and works well with children and clinicians. Previous front desk or medical office experience is preferred, and a positive, proactive attitude is essential.