Pediatric Front Desk Specialist

PM Pediatrics Management Group, LLC; New York (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

PM Pediatrics Management Group, LLC is seeking a Front Desk Associate to welcome families, register patients, and support the medical team with efficient administrative tasks. The ideal candidate is organized, able to multi-task, with strong customer service and communication skills, and comfortable navigating multiple computer systems while maintaining HIPAA compliance.

We offer a dynamic pediatric environment with teamwork, professionalism, and a patient-first attitude, with a base wage of

Qualifications

• High school diploma or GED required.
• Experience in healthcare and medical insurance preferred.
• Excellent customer service and telephone skills.
• Strong verbal and written communication skills.
• Ability to work flexible schedules and travel to another site if needed.

Responsibilities

• Greet families professionally in person and on the phone.
• Assist with patient/family questions and documentation.
• Support patient care quality initiatives as directed.
• Coordinate escalations and urgent issues for timely resolution.
• Register patients and maintain accurate demographics, insurance, and financial info while HIPAA compliant.
• Manage incoming patient documents and correspondence.
• Open and close duties, including stocking and sanitizing.
• Maintain confidentiality of patient accounts and HIPAA compliance.

Skills

Customer service

Microsoft Office

Communication skills

Time management

Detail oriented

Team player

Healthcare experience

Multi-tasking

Flexible schedule

Phone etiquette

Education

High school diploma or GED

Job description

PM Pediatrics Management Group, LLC is seeking a Front Desk Associate to welcome families, register patients, and support the medical team with efficient administrative tasks. The ideal candidate is organized, able to multi-task, with strong customer service and communication skills, and comfortable navigating multiple computer systems while maintaining HIPAA compliance.

We offer a dynamic pediatric environment with teamwork, professionalism, and a patient-first attitude, with a base wage of