Pediatric Front Desk & Scheduling Specialist

Paycom; La Porte (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Paycom is seeking a Patient Service Representative at La Porte Pediatrics in La Porte, IN. The role involves checking patients in/out, verifying insurance, processing payments, and scheduling new appointments within a healthcare setting.

Responsibilities include greeting patients, updating insurance data, handling calls, and coordinating with providers for prescriptions. Requires a high school diploma and 1–3 years of healthcare admin experience; strong customer service and communication skills

Qualifications

• High School diploma or equivalent.
• 1–3 years of healthcare administrative experience preferred.
• Strong customer service and communication skills.
• Ability to work well in a team environment and manage time effectively.
• Proficient with PHreesia, EHR, and Microsoft 365.

Responsibilities

• Greet patients and check them in/out for appointments.
• Verify and update insurance information at visits.
• Accept payments, issue receipts, and update journals.
• Schedule new appointments and follow up on calls.
• Coordinate with providers on prescriptions refills.
• Register new patients and run eligibility verifications.
• Follow up on voicemail messages and set appointments.
• Maintain HealthLinc patient resources and support PCMH initiatives.
• Performs other duties as assigned.

Skills

Strong customer service skills

Excellent written and verbal comms

Team-oriented

Basic math skills

Organizational and time management

Adaptability

Education

High School diploma or equivalent

Tools

PHreesia

EHR

Microsoft 365

Online sources

Phone systems

Office equipment

Job description

Paycom is seeking a Patient Service Representative at La Porte Pediatrics in La Porte, IN. The role involves checking patients in/out, verifying insurance, processing payments, and scheduling new appointments within a healthcare setting.

Responsibilities include greeting patients, updating insurance data, handling calls, and coordinating with providers for prescriptions. Requires a high school diploma and 1–3 years of healthcare admin experience; strong customer service and communication skills