Pediatric Front Desk & Patient Support Specialist

Amazing Care Pediatric Outpatient Therapy; Littleton (CO); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K

Paid Time Off

Work-life balance: Flexible scheduling

Employee recognition program

Referral bonus

Job summary

Amazing Care Pediatric Outpatient Therapy in Littleton, CO is hiring a full-time Patient Support Representative to provide excellent customer service at the front desk. You will handle scheduling, patient check-in, billing coordination, and communication with the clinic team, ensuring a respectful and empathetic patient experience.

The role requires at least 1–2 years of medical office receptionist experience, strong computer skills, and preference for bilingual (Spanish) applicants.

Qualifications

• Medical office receptionist experience with heavy scheduling emphasis.
• 1–2 years as a receptionist, preferably in a medical office.
• Bilingual in Spanish is highly preferred.
• Strong computer skills with Microsoft applications and Google Docs.
• Maintain patient confidentiality per HIPAA requirements.

Responsibilities

• Greet incoming patients in a friendly and professional manner.
• Answer all incoming calls in a friendly and professional manner.
• Collect co-pays and balance owed at the time of visit according to guidelines.
• Obtain complete and accurate patient information for billing and demographics.
• Schedule patients, greet and announce patients and visitors, and direct them as needed.
• Update patient registration information and maintain waiting areas.
• Work as part of a highly professional team and perform other duties as assigned.

Skills

Customer service

Communication

Bilingual (Spanish)

Attention to detail

HIPAA compliance

Teamwork

Education

Bachelor's Degree preferred

High School Diploma or GED required

Tools

Microsoft Office

Google Docs

EMR systems

Job description

Amazing Care Pediatric Outpatient Therapy in Littleton, CO is hiring a full-time Patient Support Representative to provide excellent customer service at the front desk. You will handle scheduling, patient check-in, billing coordination, and communication with the clinic team, ensuring a respectful and empathetic patient experience.

The role requires at least 1–2 years of medical office receptionist experience, strong computer skills, and preference for bilingual (Spanish) applicants.