Pediatric Front Desk & Patient Support Specialist

Amazing Care Home Health Services, LLC; Littleton (CO); On-site; USD 29,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company paid life insurance

Short/Long term Disability

Paid Time Off

401K

Flexible scheduling

HERO employee recognition program

Referral bonus

Job summary

Amazing Care Pediatric Outpatient Therapy is seeking a full-time Patient Support Representative to join our Littleton, CO clinic. You will serve as the front desk receptionist, greet patients, manage calls, and assist with billing and scheduling to ensure a smooth, compassionate patient experience.

The role emphasizes professional communication, HIPAA compliance, and teamwork in a pediatric care setting. Schedule is Monday–Friday, 8:00am–5:00pm with insurance coordination and ongoing training

Qualifications

• Medical office receptionist experience with heavy scheduling (1–2 years).
• 1–2 years of receptionist experience, preferably in a medical office.
• Strong computer skills with Microsoft applications and Google Docs.
• Maintain patient confidentiality per HIPAA.

Responsibilities

• Greet incoming patients in a friendly and professional manner.
• Answer all incoming calls in a friendly and professional manner.
• Collect co-pays and balance owed at the time of visit following insurance guidelines.
• Obtain complete and accurate patient information for billing and demographics.
• Schedule patients, greet and announce patients and visitors, and direct them as needed.
• Update patient registration information.
• Keep waiting and patient areas clean and tidy throughout the clinic.
• Work effectively as part of a highly professional team.
• Perform other duties as assigned.

Skills

Customer service

HIPAA awareness

Data entry

Google Docs

Microsoft Office

Bilingual Spanish

Communication

Education

High School Diploma or equivalent

Bachelor's degree preferred

Tools

EMR

Job description

Amazing Care Pediatric Outpatient Therapy is seeking a full-time Patient Support Representative to join our Littleton, CO clinic. You will serve as the front desk receptionist, greet patients, manage calls, and assist with billing and scheduling to ensure a smooth, compassionate patient experience.

The role emphasizes professional communication, HIPAA compliance, and teamwork in a pediatric care setting. Schedule is Monday–Friday, 8:00am–5:00pm with insurance coordination and ongoing training