Pediatric Front Desk & Scheduling Specialist

Children's Hospital Los Angeles; Los Angeles (CA); On-site; USD 48,000 - 49,000; Full time

Job summary

Children’s Hospital Los Angeles is seeking a Patient Services Rep I to join ambulatory shared clinics in Los Angeles. The role focuses on delivering a positive patient experience through clerical tasks such as answering calls, registration, and check-in/out procedures, and assisting with scheduling and payments.

Minimum qualifications include 1 year of customer service experience and basic computer skills; bilingual English/Spanish is preferred.

Qualifications

• 1 year of experience in customer service, preferably in a medical front office setting.
• Basic knowledge of computers, filing and organizational skills.
• Ability to deal effectively with the public.

Responsibilities

• Answer incoming calls and assist patients and families.
• Register patients and check-in/out procedures.
• Collect patient co-pay or deductibles.
• Schedule and verify patient appointments.

Skills

Customer service

Bilingual English/Spanish

Communication skills

Education

High school diploma or GED

Job description

Children’s Hospital Los Angeles is seeking a Patient Services Rep I to join ambulatory shared clinics in Los Angeles. The role focuses on delivering a positive patient experience through clerical tasks such as answering calls, registration, and check-in/out procedures, and assisting with scheduling and payments.

Minimum qualifications include 1 year of customer service experience and basic computer skills; bilingual English/Spanish is preferred.