Patient Care Front Desk Coordinator (Full-Time)

Altitude Pediatrics; Grand Junction (CO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Job summary

Altitude Pediatrics LLC is seeking a full-time front office receptionist to join our small but mighty team in Grand Junction, Colorado. This role focuses on delivering excellent customer service, greeting patients, answering calls, scheduling appointments, and handling financial transactions with care.

You will maintain patient records, verify insurance, protect confidentiality under HIPAA, and use scheduling software.

Qualifications

• High school diploma or equivalent preferred.
• Previous experience in a medical office or customer service role preferred.
• Strong interpersonal and communication skills.
• Proficiency with scheduling software and general office technology.
• Ability to maintain confidentiality and adhere to HIPAA regulations.
• Detail-oriented with excellent organizational skills.

Responsibilities

• Answer telephone calls promptly and professionally, routing as needed.
• Greet patients and assist them as appropriate.
• Explain financial requirements and collect copays.
• Answer telephone screens, take messages, and provide information.
• Obtain, verify, and update patient information including insurance.
• Requests, locates, sends and receives patient medical records.
• Schedules appointments for patients by phone or in person.
• Ensure updates are input daily into the master schedule.
• Use customer service principles to handle patients calmly and pleasantly.

Skills

Interpersonal skills

Communication skills

HIPAA awareness

Confidentiality

Education

High school diploma or equivalent

Tools

Scheduling software

Office technology

Job description

Altitude Pediatrics LLC is seeking a full-time front office receptionist to join our small but mighty team in Grand Junction, Colorado. This role focuses on delivering excellent customer service, greeting patients, answering calls, scheduling appointments, and handling financial transactions with care.

You will maintain patient records, verify insurance, protect confidentiality under HIPAA, and use scheduling software.