Pediatric Front Desk: Patient Care & Scheduling

Advocare LLC; Vineland (NJ); On-site; USD 22,041 - 24,796; Full time

Job summary

Advocare, LLC’s pediatric office in Vineland, NJ is seeking a friendly, organized Front Desk Receptionist to greet patients and support front-office communications, scheduling, and administrative tasks. The ideal candidate provides exceptional customer service in a welcoming environment for patients, staff, and visitors.

Responsibilities include answering calls, transferring messages, scheduling appointments, verifying insurance and co-pays, greeting visitors, scanning documents, and supporting

Qualifications

• High School Diploma or equivalent required.
• Front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Transfer calls and take accurate messages according to office procedures.
• Schedule and confirm patient appointments.
• Greet patients, confirm contact information, verify insurance, collect and post co-pays and outstanding balances.
• Greet visitors and notify the appropriate team member of their arrival.
• Check patients out and schedule future appointments.
• Scanning documents as necessary.

Skills

Customer service

Communication

Professionalism

Confidentiality

Interpersonal skills

Detail-oriented

Multitasking

Adaptable

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Advocare, LLC’s pediatric office in Vineland, NJ is seeking a friendly, organized Front Desk Receptionist to greet patients and support front-office communications, scheduling, and administrative tasks. The ideal candidate provides exceptional customer service in a welcoming environment for patients, staff, and visitors.

Responsibilities include answering calls, transferring messages, scheduling appointments, verifying insurance and co-pays, greeting visitors, scanning documents, and supporting