Front Desk

Advocare LLC; Vineland (NJ); On-site; USD 22,041 - 24,796; Full time

Job summary

Advocare, LLC’s pediatric office in Vineland, NJ is seeking a friendly, organized Front Desk Receptionist to greet patients and support front-office communications, scheduling, and administrative tasks. The ideal candidate provides exceptional customer service in a welcoming environment for patients, staff, and visitors.

Responsibilities include answering calls, transferring messages, scheduling appointments, verifying insurance and co-pays, greeting visitors, scanning documents, and supporting

Qualifications

• High School Diploma or equivalent required.
• Front desk or medical office experience preferred.
• Familiarity with electronic medical records (EMR) is a plus.

Responsibilities

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency.
• Transfer calls and take accurate messages according to office procedures.
• Schedule and confirm patient appointments.
• Greet patients, confirm contact information, verify insurance, collect and post co-pays and outstanding balances.
• Greet visitors and notify the appropriate team member of their arrival.
• Check patients out and schedule future appointments.
• Scanning documents as necessary.

Skills

Customer service

Communication

Professionalism

Confidentiality

Interpersonal skills

Detail-oriented

Multitasking

Adaptable

Teamwork

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Description

Job Type Full-time

Description

Our busy Pediatric office looking to find an enthusiastic, well organized and detail-oriented person to join our team. This position is responsible for greeting patients, managing front-office communications, and supporting administrative and scheduling functions. The ideal candidate will provide exceptional customer service and maintain a professional and welcoming environment for patients, staff, and visitors.

Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Front Desk Receptionist, you’ll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment.

Front Desk Receptionist Responsibilities:

• Answer incoming calls on a multi-line telephone system with professionalism and efficiency
• Transfer calls and take accurate messages according to office procedures
• Schedule and confirm patient appointments
• Greet patients, confirm contact information, verify insurance, collect and post co-pays and outstanding balances
• Greet visitors and notify the appropriate team member of their arrival.
• Check patients out and schedule future appointments
• Scanning documents as necessary

Front Desk Receptionist Required Skills and Abilities:

• Excellent customer service and communication skills
• Ability to maintain professionalism, confidentiality, and diplomacy
• Strong interpersonal skills with the ability to work with diverse individuals
• Detail-oriented with strong follow-up and multitasking capabilities
• Adaptable and flexible in a fast-paced, ever-changing environment
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

Education and Experience:

• High School Diploma or equivalent required
• Front desk or medical office experience preferred
• Familiarity with electronic medical records (EMR) is a plus

Benefits Available:

• Multiple medical and prescription coverage options
• Dental and vision care plans
• Health Savings Accounts (HSAs), where applicable
• Flexible Spending Accounts (FSAs)
• Voluntary critical illness, cancer, and accident insurance
• Voluntary hospital indemnity coverage
• Voluntary short-term and long-term disability insurance
• Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
• 401(k) retirement savings plan
• Paid time off (PTO)
• Commuter benefits
• Group auto and homeowners' insurance

Part-time Benefits:

• Vision
• Flexible Spending Accounts
• MetLife Auto/Vehicle & Home Insurance Discounts

Salary Description $16.00