Pediatric Front Desk Concierge | Patient Check-Out

SouthCoast Health; Richmond Hill (GA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

SouthCoast Health in Richmond Hill, GA is seeking a full-time Patient Representative/Check-out at our pediatric location. This role is often the first point of contact for patients and families, greeting them, collecting documents, updating records, and guiding them through check-in.

You will handle insurance and demographic information, support scheduling and communication with clinical staff, and ensure smooth patient flow.

Qualifikationen

• High school diploma or equivalent.
• Minimum of 1 year experience in customer service, healthcare preferred.
• Computer experience required.
• Knowledge of reception tasks and clinic policies.

Aufgaben

• Greet patients and family members in a professional manner and provide assistance as needed.
• Verify and update patient information; provide necessary forms or Phreesia tablet for check-in.
• Monitor patient wait times and communicate with physician stations regarding arrival.
• Collect copays at check-in per office policies.
• Maintain patient confidentiality and ensure accurate record-keeping.

Kenntnisse

Computer data entry

Customer service

Ausbildung

High school diploma or equivalent

Tools

Phreesia tablet

Jobbeschreibung

SouthCoast Health in Richmond Hill, GA is seeking a full-time Patient Representative/Check-out at our pediatric location. This role is often the first point of contact for patients and families, greeting them, collecting documents, updating records, and guiding them through check-in.

You will handle insurance and demographic information, support scheduling and communication with clinical staff, and ensure smooth patient flow.