Medical Office Concierge — Patient Services & Front Desk

Horizon Behavioral Health; Richmond Hill (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

Horizon Behavioral Health in Richmond Hill, GA seeks a Patient Services Specialist to manage front desk operations and assist Medical Assistant tasks. You’ll register patients, verify demographics, collect payments, check insurance eligibility, and schedule appointments across multiple offices.

Join a team that prioritizes compassionate care, confidentiality, and excellent customer service while supporting providers and maintaining accurate records and compliance with HIPAA and OSHA regulations.

Qualifications

• Minimum of 2 years of medical office experience.
• High school diploma or equivalent.
• Demonstrated ability to work independently and as a team player.
• Must be a self-starter and dependable.
• Able to prioritize workload while remaining flexible.
• Medical Assisting Experience is REQUIRED.
• Top Notch Computer Skills.

Responsibilities

• Register patients on arrival and verify demographics.
• Collect co-pays and account balances; check insurance eligibility.
• Schedule appointments across multiple offices and manage records.
• Handle front desk duties, phone system, and messages.
• Maintain HIPAA compliance and confidentiality.
• Support Medical Assistant duties as needed and assist providers.

Skills

Customer service

Communication

Teamwork

Self-starter

Dependable

Multitasking

Pleasant phone manner

HIPAA compliance

Education

High school diploma or equivalent

Medical assisting experience

Tools

10-key

Data entry

Computer skills

Job description

Horizon Behavioral Health in Richmond Hill, GA seeks a Patient Services Specialist to manage front desk operations and assist Medical Assistant tasks. You’ll register patients, verify demographics, collect payments, check insurance eligibility, and schedule appointments across multiple offices.

Join a team that prioritizes compassionate care, confidentiality, and excellent customer service while supporting providers and maintaining accurate records and compliance with HIPAA and OSHA regulations.