Pediatric Front Desk & Care Coordinator (Part-Time)

PediaTrust LLC; Wheaton (IL); On-site; USD 32,000 - 42,000; Part time

Job summary

PediaTrust LLC is seeking a Patient Representative in Wheaton, IL to be the friendly face of our pediatric practice. You’ll welcome families, coordinate care, and help ensure each visit runs smoothly with strong patient service skills.

This role requires scheduling, check-in/out, and collaboration with clinicians to support excellent pediatric care. A 24-hour weekly schedule includes rotating Saturdays and potential shifts at nearby PIC locations.

Qualifications

• High School diploma required.
• Ability to multitask across multiple tasks and patients.
• Excellent communication and customer service skills.
• Proficient with basic computer applications and electronic health records.
• Strong problem-solving abilities and attention to detail.
• Able to work effectively in a team environment.

Responsibilities

• Answers phones, schedules appointments, and verifies patient information.
• Performs check-in/check-out and end-of-day processing.
• Enters charges, collects and posts payments.
• Collects patient balances.
• Copies and scans medical records and reports.
• Handles medical records requests and ensures accuracy.
• Demonstrates PediaTrust Core Values and supports team goals.
• Performs additional digital health workflows and referrals as needed.

Skills

Multitask

Detail oriented

Communication skills

Customer service

Computer literacy

Problem solving

Team player

Education

High School diploma

Job description

PediaTrust LLC is seeking a Patient Representative in Wheaton, IL to be the friendly face of our pediatric practice. You’ll welcome families, coordinate care, and help ensure each visit runs smoothly with strong patient service skills.

This role requires scheduling, check-in/out, and collaboration with clinicians to support excellent pediatric care. A 24-hour weekly schedule includes rotating Saturdays and potential shifts at nearby PIC locations.