Pediatric Care Coordination & Front Desk Specialist

University of the Pacific; Stockton (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

The University of the Pacific Pediatric Clinic is seeking an experienced front desk administrator to support patient intake, records, scheduling, and coordination of hospital cases. You will maintain accurate dental and medical records, verify insurance, and digitize documents in the EHR.

Responsibilities include greeting patients, preparing intake forms, reconciling balances, running monthly accounts, and assisting faculty with seminar tasks.

Qualifications

• Minimum two years of dental front office administration experience.
• Experience coordinating hospital cases in a clinic or school setting.
• High school diploma or equivalent.
• HIPAA/privacy regulations knowledge.
• Proficiency with EHR and standard office software.

Responsibilities

• Greet patients and ensure documentation is updated and filed in patient charts.
• Prepare and maintain pre-registration intake forms, referrals, and reports.
• Verify insurance eligibility, benefits, and balances before scheduling.
• Digitize and enter patient documentation into the EHR system.
• Coordinate internal and external hospital cases and transfer information.

Skills

Dental front office

HIPAA compliance

Insurance processing

EHR systems

Customer service

Education

AA or BA preferred

Tools

Excel

Word

OneNote

SharePoint

OneDrive

Zoom

Microsoft Teams

Outlook

Job description

The University of the Pacific Pediatric Clinic is seeking an experienced front desk administrator to support patient intake, records, scheduling, and coordination of hospital cases. You will maintain accurate dental and medical records, verify insurance, and digitize documents in the EHR.

Responsibilities include greeting patients, preparing intake forms, reconciling balances, running monthly accounts, and assisting faculty with seminar tasks.