Pediatric Front Desk & Billing Specialist

Advocate Health; Milwaukee (WI); On-site; USD 21,000 - 28,000; Full time

Job summary

Advocate Health, via Aurora Medical Group in Wisconsin, seeks a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience in ambulatory care.

You will work as part of the ambulatory care team to handle patient services, billing information entry, and maintenance of accurate medical records, contributing to high-quality care delivery across multiple locations.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provides efficient, high-quality patient services at appointments or via phone/in person for information on tests, procedures, bills and charges, referrals, and other matters.
• Ensures entry at time of service of billing information and accurate follow-up on missing information.
• Upholds standards for accurate and timely medical records.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

Advocate Health, via Aurora Medical Group in Wisconsin, seeks a Patient Service Representative to support providers, connect with patients, and help ensure a seamless, compassionate experience in ambulatory care.

You will work as part of the ambulatory care team to handle patient services, billing information entry, and maintenance of accurate medical records, contributing to high-quality care delivery across multiple locations.