Patient Services & Billing Specialist (Pediatrics)

Advocate Health; Milwaukee (WI); In loco; USD 22.000 - 30.000; Tempo pieno

Descrizione del lavoro

Aurora Medical Group, part of Advocate Health, is seeking a Patient Service Representative in Milwaukee, WI. You’ll support providers, connect with patients, and ensure a seamless, compassionate experience daily, including scheduling, registration, and billing tasks.

This role emphasizes accurate data entry, effective communication, and teamwork in ambulatory care. On-site position with a focus on patient access and revenue cycle support at our Good Hope Rd location, serving families in

Competenze

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/patients.

Mansioni

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Conoscenze

Customer service

Communication

Call handling

Formazione

High school diploma

Descrizione del lavoro

Aurora Medical Group, part of Advocate Health, is seeking a Patient Service Representative in Milwaukee, WI. You’ll support providers, connect with patients, and ensure a seamless, compassionate experience daily, including scheduling, registration, and billing tasks.

This role emphasizes accurate data entry, effective communication, and teamwork in ambulatory care. On-site position with a focus on patient access and revenue cycle support at our Good Hope Rd location, serving families in