Pediatric Clinic Administrative Specialist

Advocate Health; Park Ridge (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

Advocate Health in Park Ridge, IL, seeks an Administrative Office Assistant to support department staff, physicians, and managers in a clinic/office setting. You will handle scheduling, reception, file maintenance, medical records, billing, and admitting tasks to ensure smooth patient flow.

The role emphasizes strong communication, data entry, and coordination with the ambulatory care team, contributing to a compassionate patient experience every day.

Qualifications

• High School Diploma or GED required.
• Typically requires 1 year of experience in scheduling, customer service, or administrative/clerical support duties.
• Proficient in Microsoft Office (Excel, PowerPoint, Access and Word) or similar products.
• Previous healthcare and Epic experience preferred.
• Ability to effectively communicate (written and verbal), build rapport, and relate to all people.

Responsibilities

• Patient Care Reception: Greet visitors, check-in patients, collect co-payments, and answer routine inquiries.
• Appointment Scheduling: Manage provider calendars, book patient visits, and coordinate external referrals or appointments.
• Phone Management: Answer calls, screen inquiries, and triage clinical messages to staff.
• Medical Records Handling: Assemble, copy, process, and release patient charts with Medical Records.
• Administrative Operations: Sort mail, manage office supplies, maintain equipment, and coordinate meeting logistics.
• Data & Reporting: Update registries, compile basic administrative reports, and process billing or reimbursement forms.
• Insurance Coordination: Process patient registrations, complete medical referrals, and track insurance re-authorizations.

Skills

Communication skills

Customer service

Scheduling

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Advocate Health in Park Ridge, IL, seeks an Administrative Office Assistant to support department staff, physicians, and managers in a clinic/office setting. You will handle scheduling, reception, file maintenance, medical records, billing, and admitting tasks to ensure smooth patient flow.

The role emphasizes strong communication, data entry, and coordination with the ambulatory care team, contributing to a compassionate patient experience every day.