Pediatrics Clinic Part-Time Admin & Scheduling Coordinator

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 41,000; Part time

Job summary

Rush University Medical Center in Chicago, IL is seeking a part-time administrative assistant for the Pediatrics Specialty department. The role supports clinic operations, patient reception, phone coverage, and EPIC-based tasks within a flexible schedule (6-hour shift, 8:00 AM–2:00 PM).

Responsibilities include handling mail and records, appointment scheduling, and ensuring confidentiality of patient information. Strong customer service and adaptability are essential for success in this role.

Qualifications

• High school diploma required.
• Basic computer knowledge.
• Attention to detail and accuracy.
• Excellent customer service and interpersonal skills.
• Sensitivity to patient health information and protection of confidentiality.
• Ability to utilize EPIC efficiently.
• Ability to sit for several hours each day and remain professional and calm under stressful situations.
• Ability to adapt to change and be flexible.
• Applicants must pass the EPIC scheduling test with 3 attempts within 45 days of training completion.
• Willingness to travel to offsite locations as needed.

Responsibilities

• Performs a variety of office functions including mail handling, filing, stocking supplies, and dissemination of clinic correspondence and Epic Administrative In-Box tasks.
• Accesses EPIC to retrieve referrals, orders and other documentation; assists patients with Release of Information requests.
• Maintains and retrieves medical records per HIM and office protocol.
• Addresses patient calls efficiently and courteously; takes accurate messages for clinical staff.
• Schedules, cancels or reschedules patient appointments and sends reminders per policy.
• Transfers patients to pre-registration for insurance verification.
• Prepares and disseminates patient letters from EPIC.
• Works collaboratively as part of the medical practice team.
• Performs other duties as assigned.

Skills

Customer service

Interpersonal skills

Attention to detail

Confidentiality awareness

Flexibility

Adaptability

Education

High school diploma

Tools

EPIC

Job description

Rush University Medical Center in Chicago, IL is seeking a part-time administrative assistant for the Pediatrics Specialty department. The role supports clinic operations, patient reception, phone coverage, and EPIC-based tasks within a flexible schedule (6-hour shift, 8:00 AM–2:00 PM).

Responsibilities include handling mail and records, appointment scheduling, and ensuring confidentiality of patient information. Strong customer service and adaptability are essential for success in this role.