Patient Access & Records Specialist

Advocate Health; Park Ridge (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

Advocate Health in Park Ridge, IL, seeks a detailed and patient-focused administrator to support patient registration, HIPAA compliance, and insurance coordination. You will manage demographic data, physician coordination, and payment processing in a high-volume setting.

Proficiency with EPIC EMR and Microsoft Office is preferred, with a strong emphasis on accuracy, confidentiality, and customer service in a fast-paced healthcare environment.

Qualifications

• HIPAA compliance knowledge.
• Customer service oriented.
• Experience with insurance verification/eligibility tools.
• Proficiency with EPIC EMR.
• Proficiency with Microsoft Office.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Creates and verifies electronic health records foundations for patient care.
• Registers patients, gathers demographics, insurance details, and co-pays.
• Explains insurance coverage and refers to Financial Advocates as needed.
• Ensures compliance with HIPAA, EMTALA, and other regulations.
• Communicates clearly with patients, physicians, and staff.
• Manages payments and cash handling with security in mind.
• Uses computer systems and EHR tools to manage queues.

Skills

Customer service

HIPAA compliance

Communication

Multitasking

Attention to detail

Education

High School Diploma

Tools

EPIC EMR

Insurance verification tools

Microsoft Office

Internet & email

Job description

Advocate Health in Park Ridge, IL, seeks a detailed and patient-focused administrator to support patient registration, HIPAA compliance, and insurance coordination. You will manage demographic data, physician coordination, and payment processing in a high-volume setting.

Proficiency with EPIC EMR and Microsoft Office is preferred, with a strong emphasis on accuracy, confidentiality, and customer service in a fast-paced healthcare environment.