Pediatric Clinic Admin Specialist | Full-Time

Hugh Chatham Health, Inc.; Park Ridge (IL); On-site; USD 29,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Retirement plan

Educational Assistance

Job summary

Advocate Health is seeking a Clinical Office Assistant at the Yacktman Pavilion in Park Ridge. You will support providers, coordinate patient flow, and ensure a compassionate, efficient experience in a clinic setting.

Responsibilities include greeting patients, scheduling, managing phone calls, handling medical records, and basic billing tasks. Prior healthcare/EPIC experience is preferred; strong communication skills are essential.

Qualifications

• High School Diploma or GED required.
• Typically requires 1 year of scheduling, customer service, or administrative/clerical support duties.
• Proficient in Microsoft Office or similar products, including data entry in databases/spreadsheets.
• Previous healthcare and Epic experience preferred.
• Ability to communicate effectively (written and verbal) and relate to all people.

Responsibilities

• Greet visitors, check-in patients, collect co-pays, and answer routine inquiries.
• Manage provider calendars, book patient visits, and coordinate external referrals.
• Answer calls, screen inquiries, and triage clinical messages to staff.
• Assemble, copy, process, and release patient charts in coordination with Medical Records.
• Sort mail, manage office supplies, maintain equipment, and coordinate meeting logistics.
• Update registries, compile basic administrative reports, and process billing/reimbursement forms.
• Process patient registrations and track insurance re-authorizations.

Skills

Scheduling

Customer service

Administrative/clerical

Data entry

Communication

Microsoft Office

Epic experience (preferred)

Education

High School Diploma or GED

Tools

Epic

Microsoft Office

Job description

Advocate Health is seeking a Clinical Office Assistant at the Yacktman Pavilion in Park Ridge. You will support providers, coordinate patient flow, and ensure a compassionate, efficient experience in a clinic setting.

Responsibilities include greeting patients, scheduling, managing phone calls, handling medical records, and basic billing tasks. Prior healthcare/EPIC experience is preferred; strong communication skills are essential.