Pediatric Care Concierge & Scheduling Specialist

Zarminali Pediatrics; West Bloomfield Charter Township (MI); On-site; USD 22,041 - 26,174; Full time

Benefits offered by this job

Competitive compensation package

Paid time off

Medical/dental/vision benefits

Continuous learning and career advancement

Job summary

A pediatric multispecialty group in Michigan is seeking a Patient Care Coordinator to deliver outstanding customer service to patients. Responsibilities include managing appointments and facilitating communication among patients, caregivers, and clinical teams. Ideal candidates will have a high school diploma and prior experience in customer service or a medical setting. The role emphasizes a warm, patient-first environment and requires strong communication skills. Compensation ranges from $16.00 to $19.00 per hour with benefits.

Qualifications

• Minimum 1 year of customer service or outpatient medical experience.
• Basic knowledge of medical terminology is preferred.
• Experience working in a fast-paced environment handling confidential data.

Responsibilities

• Deliver exceptional customer service to patients and families.
• Manage patient appointments and ensure seamless coordination.
• Serve as liaison for communication between patients and clinical teams.

Skills

Customer service

Communication

Problem-solving

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office suite

Electronic health record systems

Job description

A pediatric multispecialty group in Michigan is seeking a Patient Care Coordinator to deliver outstanding customer service to patients. Responsibilities include managing appointments and facilitating communication among patients, caregivers, and clinical teams. Ideal candidates will have a high school diploma and prior experience in customer service or a medical setting. The role emphasizes a warm, patient-first environment and requires strong communication skills. Compensation ranges from $16.00 to $19.00 per hour with benefits.