Patient Care Concierge - Welcoming, Scheduling & Support

Spear Physical Therapy; United States; On-site; USD 37,000 - 47,000; Full time

Benefits offered by this job

Medical, Dental, Vision Benefits

401(K) Safe Harbor Match

Generous paid time off

Employee perks and discounts

Company Events

Job summary

A leading outpatient practice in the United States seeks a passionate Care Coordinator to enhance patient care at the Grand Central location. The role involves fostering a welcoming environment, ensuring timely responses to patients, and delivering exceptional customer service. Ideal candidates should possess strong communication skills and previous customer service experience. This full-time position offers comprehensive benefits and opportunities for career growth.

Qualifications

• Experience in customer service and hospitality roles.
• Effective communication skills and ability to multi-task.
• Willingness to grow and strong attention to detail.

Responsibilities

• Support patient care and ensure patient satisfaction.
• Respond to calls and emails in a timely manner.
• Guide patients through the out-of-network experience.

Skills

Previous customer service experience

Hospitality, welcoming, and team-oriented

Strong communication skills

Attention to detail

Education

BA/BS degree preferred

Job description

A leading outpatient practice in the United States seeks a passionate Care Coordinator to enhance patient care at the Grand Central location. The role involves fostering a welcoming environment, ensuring timely responses to patients, and delivering exceptional customer service. Ideal candidates should possess strong communication skills and previous customer service experience. This full-time position offers comprehensive benefits and opportunities for career growth.