Patient Concierge & Scheduling Specialist

Family Health Centers of San Diego; United States; On-site; USD 31,684 - 37,870; Full time

Benefits offered by this job

Competitive salary

Retirement plan with employer match

Medical, dental, and vision benefits

Paid time off and holidays

Job summary

A community health organization is seeking a Patient Service Representative to provide administrative support and exceptional customer service. Responsibilities include greeting patients, scheduling appointments, and managing patient information in electronic health systems. The ideal candidate will have a high school diploma, healthcare experience, and strong communication skills. This full-time role offers competitive salary and comprehensive benefits.

Qualifications

• 1–3 years of experience in administrative/clerical support or customer service.
• Experience in a healthcare environment preferred.
• Knowledge of medical terminology; confidentiality awareness.

Responsibilities

• Greet patients, register them, and collect payments.
• Manage check-in and check-out processes efficiently.
• Enter patient information into the Electronic Health Record accurately.
• Confirm and process referrals for specialty services.

Skills

Multitasking

Customer service

Computer literacy

Effective communication

Cashiering functions

Education

High School diploma or GED

Medical Assistant certification preferred

Job description

A community health organization is seeking a Patient Service Representative to provide administrative support and exceptional customer service. Responsibilities include greeting patients, scheduling appointments, and managing patient information in electronic health systems. The ideal candidate will have a high school diploma, healthcare experience, and strong communication skills. This full-time role offers competitive salary and comprehensive benefits.