Patient Concierge & Care Coordinator - Frontline Care

Insight Health Systems; Chicago (IL); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid Sick Time

Paid Vacation Time

Health, vision & dental benefits

Short- and long-term disability insurance

Basic life insurance

Job summary

A healthcare organization in Chicago is hiring a Concierge Coordinator. This entry-level role involves scheduling appointments, greeting patients, and ensuring high satisfaction levels. Ideal candidates will have a High School Diploma and strong communication skills. Benefits include paid sick and vacation time, health insurance, and more after certain employment periods. Commitment to patient confidentiality and excellent customer service is essential.

Qualifications

• Strong communication abilities, both oral and written.
• Customer service skills are crucial for this role.
• Ability to read and follow instructions effectively.

Responsibilities

• Schedule appointments with physicians.
• Connect patients with various resources.
• Greet patients and ensure satisfaction.
• Provide comfort and answer patient inquiries.
• Maintain confidentiality per HIPAA guidelines.

Skills

Excellent oral and written communication skills

Strong customer service orientation

Ability to read work orders and follow verbal instructions

Smiling, positive attitude

Education

High School Diploma

Job description

A healthcare organization in Chicago is hiring a Concierge Coordinator. This entry-level role involves scheduling appointments, greeting patients, and ensuring high satisfaction levels. Ideal candidates will have a High School Diploma and strong communication skills. Benefits include paid sick and vacation time, health insurance, and more after certain employment periods. Commitment to patient confidentiality and excellent customer service is essential.