Patient Care Concierge & Scheduling Specialist

MarinHealth; Novato (CA); On-site; USD 33,241 - 46,549; Full time

Job summary

A healthcare organization in California is looking for a Patient Care Coordinator to perform clerical duties such as scheduling appointments and providing exceptional customer service. Qualified candidates should have a high school diploma, relevant experience, and preferably Medical Assistant certification. Proficiency in electronic medical records and Microsoft Office is required. The role demands excellent communication skills and problem-solving abilities. The salary range is $24.13 to $33.79 per hour.

Qualifications

• 1 year of progressive responsibility and directly related experience.
• Proficiency with electronic medical records required.
• Completion of business school preferred with computer courses.

Responsibilities

• Respond to customer requests for appointment scheduling.
• Communicate with insurance for eligibility checks.
• Resolve patient issues in accordance with protocols.

Skills

Customer service

Communication

Problem-solving

Bilingual in Spanish

Education

High school diploma or GED

Business school completion preferred

Medical Assistant certification preferred

Tools

EPIC software

Microsoft Office

Job description

A healthcare organization in California is looking for a Patient Care Coordinator to perform clerical duties such as scheduling appointments and providing exceptional customer service. Qualified candidates should have a high school diploma, relevant experience, and preferably Medical Assistant certification. Proficiency in electronic medical records and Microsoft Office is required. The role demands excellent communication skills and problem-solving abilities. The salary range is $24.13 to $33.79 per hour.