Pediatric Care Concierge & Registration Specialist

Children's Minnesota; Minneapolis (MN); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan

Shift differentials may apply

Job summary

Children’s Minnesota is seeking a Patient Services Coordinator to deliver excellent front-line service to families and staff. You will manage in-person and phone inquiries, assist with patient registrations and data collection, and support clinic operations with strong attention to HIPAA compliance.

The role emphasizes accurate documentation, efficient front desk duties, and collaborative teamwork in a pediatric care environment.

Qualifications

• High school diploma or equivalent required.
• Post secondary education preferred.
• One year of customer service experience required.
• One year of medical office setting experience preferred.
• Knowledge of medical insurance preferred.

Responsibilities

• Provide exemplary customer service to families, staff and providers, in-person and by phone.
• Register and check-in patients efficiently and accurately.
• Collect patient demographics, financial information and required consents.
• Support patient care in clinics and provide administrative support to the clinical area.
• Serve as the clinics technology resource and assist with systems as needed.

Skills

Customer service

MS Excel

HIPAA knowledge

Front desk operations

Teamwork

Medical office support

Problem solving

Communication

Multitasking

Education

High school diploma or equivalent

Post secondary education preferred

Tools

Microsoft Word

Microsoft Excel

Hospital information systems

Job description

Children’s Minnesota is seeking a Patient Services Coordinator to deliver excellent front-line service to families and staff. You will manage in-person and phone inquiries, assist with patient registrations and data collection, and support clinic operations with strong attention to HIPAA compliance.

The role emphasizes accurate documentation, efficient front desk duties, and collaborative teamwork in a pediatric care environment.