Pediatric Cardiology Administrative Coordinator

Dartmouth-Hitchcock Medical Center; Manchester (NH); Presencial; USD 36.000 - 60.000; Tempo integral

Resumo da vaga

Dartmouth-Hitchcock Medical Center is seeking a referral coordination specialist to respond to patient calls, greet patients, and assist with forms and scheduling. The role supports physicians and staff by processing referrals and ensuring timely access to services, with emphasis on patient education, accuracy, and timely communication.

The position requires a high school diploma and 1 year of provider-office experience, plus strong communication and computer skills to manage schedules,

Qualificações

• High school diploma or equivalent required with 1 year experience in a provider office.
• Knowledge of insurance benefit programs and medical terminology.
• Ability to interact effectively with providers, staff, patients and insurance plan representatives.
• Prior computer experience, excellent communication skills, and attention to detail.

Responsabilidades

• Responds to patient calls providing general information and education.
• Greets patients arriving for appointments and assists with forms and use of technology.
• Assesses needs of patients without appointments and processes requests for prescriptions, forms, appointments or to speak with clinical support.
• Reviews schedules daily for accuracy and reschedules to ensure fully booked appointments.
• Completes follow-up needs per the After Visit Summary (booking appointments, scheduling exams or arranging external procedures).
• Receives calls, takes messages, schedules appointments or transfers calls as needed.
• Monitors messages and faxes to determine proper action in a timely manner.
• Completes authorizations and pre-certifications for external and stat procedures.

Conhecimentos

Communication skills

Computer skills

Customer service

Insurance knowledge

Formação

High school diploma

Descrição da vaga

Dartmouth-Hitchcock Medical Center is seeking a referral coordination specialist to respond to patient calls, greet patients, and assist with forms and scheduling. The role supports physicians and staff by processing referrals and ensuring timely access to services, with emphasis on patient education, accuracy, and timely communication.

The position requires a high school diploma and 1 year of provider-office experience, plus strong communication and computer skills to manage schedules,