PC Refresh Technician — Travel & Training Ready

Insight Global; Richmond (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Insight Global seeks a PC Refresh Technician to support Virginia state agencies in the Greater Richmond Region. The role involves traveling to multiple executive branch locations, transferring data, reinstalling applications, and troubleshooting per procedures.

It starts with 2–4 weeks of training shadowing current technicians on site, before independent work. The position requires reporting to sites, a valid transportation method, and ability to pass required background checks.

Qualifications

• Excellent verbal communication skills and ability to work with minimal direction.
• Experience supporting desktop/laptop systems; deploying and disposal of devices.
• Must pass VITA background check and Commonwealth Agency clearance (DOC, VSP).
• Willingness to travel to multiple sites and stay overnight.
• No imaging required; training provided before independent work.

Responsibilities

• Travel to executive branch agency locations across the Greater Richmond Region and surrounding area.
• Transfer data from old machines to new ones and reinstall applications.
• Troubleshoot system issues and follow established procedures.
• Work with minimal supervision after training.

Skills

Verbal communication

Independent work

Travel readiness

Tools

Windows 10/11

HP hardware

Dell hardware

Microsoft hardware

Apple hardware

Job description

Insight Global seeks a PC Refresh Technician to support Virginia state agencies in the Greater Richmond Region. The role involves traveling to multiple executive branch locations, transferring data, reinstalling applications, and troubleshooting per procedures.

It starts with 2–4 weeks of training shadowing current technicians on site, before independent work. The position requires reporting to sites, a valid transportation method, and ability to pass required background checks.