PC Hardware & Tech Support Specialist

Houston City College; Houston (TX); On-site; USD 40,000 - 66,000; Full time

Job summary

Houston City College is seeking and IT Support professional to install, troubleshoot, and repair computer hardware and software on site in Houston. You will perform routine maintenance, communicate with users to detect issues, and assist in evaluating and testing new equipment for the Technical Support area.

The ideal candidate has an associate degree or related certification, plus 1 year of hardware/software support experience; 2 years in lieu of a degree may be considered.

Qualifications

• Proven abilities in installing and troubleshooting computer hardware and software.
• Familiarity with maintaining hardware inventory and virus protection.
• Experience with evaluating and testing new equipment or software packages.

Responsibilities

• Install, modify, troubleshoot, and repair computer hardware and software.
• Perform routine maintenance to ensure good operating conditions.
• Communicate with users to detect possible problems.
• Assist in evaluating new equipment for the Technical Support area.
• Maintain inventory for maintenance and repair of computers.
• Maintain up-to-date virus protection.
• Perform regular hard drive cleanup and maintenance.
• Maintain files for software documentation.
• Research and test new software packages.

Skills

Hardware/Software installation

Education

Associate degree or related cert

2 years experience in lieu of degree

Job description

Houston City College is seeking and IT Support professional to install, troubleshoot, and repair computer hardware and software on site in Houston. You will perform routine maintenance, communicate with users to detect issues, and assist in evaluating and testing new equipment for the Technical Support area.

The ideal candidate has an associate degree or related certification, plus 1 year of hardware/software support experience; 2 years in lieu of a degree may be considered.