Payroll & Time Tracking Coordinator

Capital One; Richmond (VA); On-site; USD 57,000 - 65,000; Full time

Job summary

Capital One in Richmond, VA is seeking a Principal HR Coordinator to manage time-entry processes, review payroll data, and assist associates with pay inquiries. The role emphasizes accuracy, responsiveness, and compliance with time and labor policies.

You will audit time data, assist with year-end W2 tasks, and coordinate with Payroll and HR teams. Requires strong service orientation, Google Suite familiarity, and Workday Time Tracking experience.

Qualifications

• High School Diploma or equivalent.
• 6 months of experience with Google Suite (Gmail, Docs, Sheets and Drive).
• Experience handling customer inquiries focusing on associate experience.
• 1–2 years of accounting/payroll/benefits experience.

Responsibilities

• Update associates’ time entries daily and ensure accuracy.
• Inspect automated system output and correct time entries as needed.
• Reach out to associates to ensure time is entered before deadlines.
• Assist other Capital One teams to resolve payroll data issues.
• Support Tier I contact center on time-entry inquiries.
• Provide information when policy or requirements are unclear.
• Perform audits of time data for compliance.
• Assist in year-end W2 reporting.

Skills

Customer service

Attention to detail

Verbal communication

Written communication

Education

High School Diploma

Associate degree

Professional certification (FPC/CPP)

Tools

Workday Time Tracking

Case management systems

Job description

Capital One in Richmond, VA is seeking a Principal HR Coordinator to manage time-entry processes, review payroll data, and assist associates with pay inquiries. The role emphasizes accuracy, responsiveness, and compliance with time and labor policies.

You will audit time data, assist with year-end W2 tasks, and coordinate with Payroll and HR teams. Requires strong service orientation, Google Suite familiarity, and Workday Time Tracking experience.