Payroll Systems Implementation Lead

CLA (CliftonLarsonAllen); Atlanta (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible PTO

Parental leave (up to 12 weeks)

Volunteer Time Off

Mental health coverage

Wellness stipend

Fertility benefits

Job summary

CLA seeks an experienced payroll/HCM implementation leader to guide clients through sales and implementation, including discovery meetings, demonstrations, and system setup. You will drive successful payroll implementations with a focus on client satisfaction.

Responsibilities include managing client activities, overseeing handoffs to payroll processing, coordinating timelines, troubleshooting issues, documenting customizations, and continuously improving processes for efficiency.

Qualifications

• Experience in payroll or HCM is required.
• ADP Workforce Now payroll experience is highly preferred.
• Bachelor’s degree required; combination of experience may be accepted.

Responsibilities

• Lead team members, clients, and internal stakeholders through the entire sales and implementation process, including inbound marketing opportunities, discovery meetings, client demonstrations, and system setup.
• Manage new client activities as it relates to payroll implementation.
• Oversee project handoff to payroll processing team.
• Manage project timeline, ensuring milestones are met and implementation is completed on schedule.
• Troubleshoot and resolve issues during the implementation process.
• Oversee detailed documentation of the implementation process and any customizations.
• Continuously improve implementation processes to enhance efficiency and client satisfaction.

Skills

HCM/payroll knowledge

Analytical skills

Problem-solving

Communication

Microsoft Office

Education

Bachelor's degree

Tools

ADP Workforce Now

Job description

CLA seeks an experienced payroll/HCM implementation leader to guide clients through sales and implementation, including discovery meetings, demonstrations, and system setup. You will drive successful payroll implementations with a focus on client satisfaction.

Responsibilities include managing client activities, overseeing handoffs to payroll processing, coordinating timelines, troubleshooting issues, documenting customizations, and continuously improving processes for efficiency.