Payroll Systems Client Engagement Lead

CliftonLarsonAllen; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Flexible PTO

Paid parental leave

Volunteer Time Off

Mental health coverage

Wellness stipend

Fertility benefits

Comprehensive benefits

Job summary

CLA is seeking a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll (HRSP) practice. You will build and maintain positive relationships with payroll implementation clients, serving as the main contact to understand client needs and deliver effective solutions.

You will collaborate with internal teams to develop strategies and deliver solutions that meet client objectives, driving successful implementations and ongoing client satisfaction.

Qualifications

• 7 years payroll or HCMS experience required.
• Bachelor's degree required.
• Certifications CPP, PHR, SPHR, SHRM-CP, or SHRM-SCP preferred.

Responsibilities

• Lead client engagements through payroll implementation lifecycle.
• Manage new client activities related to payroll implementation.
• Oversee handoff to payroll processing team.
• Manage project timelines and milestones for on-schedule implementations.
• Troubleshoot issues during implementation.
• Document implementation processes and customizations.
• Continuously improve implementation processes and client satisfaction.

Skills

HCM/payroll

Analytical/Problem-solving

MS Office

Payroll regulations/compliance

Education

Bachelor's degree

Tools

ADP Workforce Now

Job description

CLA is seeking a Client Engagement Consultant for our Talent Solutions - HR Systems & Payroll (HRSP) practice. You will build and maintain positive relationships with payroll implementation clients, serving as the main contact to understand client needs and deliver effective solutions.

You will collaborate with internal teams to develop strategies and deliver solutions that meet client objectives, driving successful implementations and ongoing client satisfaction.