Payroll & Client Support Specialist

Fairygodboss; El Paso (TX); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Award-winning training

Health benefits starting on Day 1

Company-paid time off for volunteering

Job summary

Fairygodboss is welcoming applications for the Associate Client Support Consultant position. This role focuses on assisting clients through troubleshooting and resolving payroll issues while ensuring client satisfaction and a seamless service experience.

Ideal candidates have at least one year of customer service or HR experience and possess problem-solving skills. You will thrive in an inclusive workplace that values diverse perspectives and offers extensive ongoing training and development.

Qualifications

• At least one year of experience in customer service or HR/HRIS.
• Ability to work overtime during peak seasons.

Responsibilities

• Troubleshoot and resolve payroll issues for clients.
• Manage a high volume of inbound calls.
• Continuously upgrade knowledge on payroll compliance.

Skills

Customer service experience

HR/HRIS systems experience

Problem-solving

Education

College degree (preferred)

Job description

Fairygodboss is welcoming applications for the Associate Client Support Consultant position. This role focuses on assisting clients through troubleshooting and resolving payroll issues while ensuring client satisfaction and a seamless service experience.

Ideal candidates have at least one year of customer service or HR experience and possess problem-solving skills. You will thrive in an inclusive workplace that values diverse perspectives and offers extensive ongoing training and development.