Client Support Consultant - Payroll & HRIS Helpdesk

Fairygodboss; Tempe (AZ); On-site; USD 24,435 - 34,801; Full time

Benefits offered by this job

Competitive pay starting at $21.50 per hour

Best-in-class benefits start on day 1

Support for mental health and well-being

Paid time off for volunteering

Opportunities for personal and career growth

Access to ongoing training and mentorship

Diversity and inclusion initiatives

Job summary

Fairygodboss is hiring for the Associate Client Support Consultant position located in Tempe, Arizona. This role involves assisting clients with payroll and administrative needs while resolving issues through effective communication.

Ideal candidates will have a year of customer service experience and strong problem-solving skills. The position offers competitive pay starting at $21.50 per hour and best-in-class benefits from day one.

Qualifications

• At least one year of experience in customer service or HR/HRIS systems.
• Ability to work overtime hours during peak seasons.

Responsibilities

• Resolve client issues and answer questions via phone and written communication.
• Assist clients in managing payroll and troubleshooting issues.
• Maintain a high volume of inbound calls and adhere to schedules.

Skills

Customer service experience

Problem-solving skills

Adaptability

Communication skills

Education

College degree or military experience

Job description

Fairygodboss is hiring for the Associate Client Support Consultant position located in Tempe, Arizona. This role involves assisting clients with payroll and administrative needs while resolving issues through effective communication.

Ideal candidates will have a year of customer service experience and strong problem-solving skills. The position offers competitive pay starting at $21.50 per hour and best-in-class benefits from day one.