Payments Specialist – New Grad (Hybrid)

Perk Inc.; Chicago (IL); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Equity ownership

Vacation days + holidays

Health plans + HSA

401(k) with match

Parental leave

Volunteer hours

Work from Anywhere days

Sabbatical after 5 years

Job summary

Perk Inc. is hiring a Payments Specialist (New Graduate) for AmTrav in Chicago. This entry-level, back-office role focuses on processing payments, coordinating with hotels, and ensuring travelers’ issues are resolved promptly.

You’ll work with hotels, vendors, and travel admins to collect payment data and manage records. Ideal candidates are eager to learn, with strong communication, detail orientation, and the ability to juggle multiple tasks in a fast-paced environment.

Qualifications

• Excellent written and verbal communication skills.
• Self-motivated and able to work independently in a fast-paced, high-volume setting.
• Strong attention to detail and organizational skills.
• Comfortable receiving coaching and feedback in a performance-driven environment.
• Previous travel industry experience is a plus but not required.

Responsibilities

• Make a high volume of outbound calls to hotels and travel vendors on behalf of our travelers.
• Contact hotels to obtain folios, receipts, and other required documentation.
• Follow up with travelers and travel administrators to collect updated payment information when needed.
• Create and distribute pre-authorization forms, including prepaid payment forms and virtual credit cards.
• Coordinate directly with hotels to resolve payment issues and assist with credit card reversals.
• Maintain accurate records and provide timely updates to ensure a seamless traveler experience.

Skills

Communication skills

Independent worker

Detail-oriented

Multitasking

Tools

Windows-based applications

Job description

Perk Inc. is hiring a Payments Specialist (New Graduate) for AmTrav in Chicago. This entry-level, back-office role focuses on processing payments, coordinating with hotels, and ensuring travelers’ issues are resolved promptly.

You’ll work with hotels, vendors, and travel admins to collect payment data and manage records. Ideal candidates are eager to learn, with strong communication, detail orientation, and the ability to juggle multiple tasks in a fast-paced environment.