Entry-Level Payments & Refunds Specialist — Equity

OpenKrill; United States; Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Equity ownership

Vacation days

Medical plans (3 options)

Wellbeing program

401(k) matching

Volunteer hours

Work from Anywhere days

Sabbatical after 5 years

Job summary

Perk is seeking an entry-level Payments & Refunds Specialist for AmTrav, a global SaaS travel platform. This back-office role partners with hotels and vendors to ensure travelers’ issues are resolved quickly and accurately. Strong communication, prioritization, and teamwork are essential in a fast-paced environment.

The position offers hourly pay, hybrid working in the Chicago area, and benefits with room to grow in travel operations.

Qualifications

• High-volume outbound calling to hotels and vendors.
• Strong written and verbal communication skills.
• Attention to detail and ability to multitask.

Responsibilities

• Make a high volume of outbound calls to hotels and travel vendors.
• Obtain folios, receipts, and required documentation.
• Follow up with travelers to collect updated payment information.
• Create and distribute pre-authorization forms and virtual cards.
• Coordinate with hotels to resolve payment issues and reversals.
• Maintain accurate records and timely traveler updates.

Skills

Outbound calls

Communication

Spanish (bonus)

Attention to detail

Independent worker

Windows apps

Tools

Windows applications

Job description

Perk is seeking an entry-level Payments & Refunds Specialist for AmTrav, a global SaaS travel platform. This back-office role partners with hotels and vendors to ensure travelers’ issues are resolved quickly and accurately. Strong communication, prioritization, and teamwork are essential in a fast-paced environment.

The position offers hourly pay, hybrid working in the Chicago area, and benefits with room to grow in travel operations.