Payments Sales Practices Associate|Governance & Enablement

JPMorgan Chase & Co.; Jersey City (NJ); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. in Jersey City seeks a Sales Practices Associate to support governance, controls, and process improvement initiatives across Global Payments Sales.

You will assist in CRM enhancements, create training materials, and produce dashboards to drive decision-making and measurable outcomes. You will collaborate with cross-functional stakeholders, manage multiple priorities, and translate policies into clear communications for diverse audiences, contributing to risk management and

Qualifications

• Bachelor’s degree or equivalent experience.
• Strong project coordination and organizational skills, with the ability to manage multiple priorities and deadlines.
• Strong written and verbal communication skills.
• Experience developing business communications, training materials, presentations, or reporting deliverables.
• Strong analytical and problem-solving skills with attention to detail.
• Ability to synthesize information and present findings in a clear and concise manner.
• Strong stakeholder management and relationship-building skills.
• Proficiency in Microsoft Office applications, including PowerPoint and Excel.
• Proficiency in leveraging AI-enabled productivity tools to support research, content development, reporting, process documentation, data analysis, and workflow efficiency.
• Ability to work independently and collaboratively within a cross-functional environment.

Responsabilités

• Support Sales Practices initiatives across governance, controls, process improvement, sales enablement, and business transformation activities.
• Partner with key stakeholders to coordinate deliverables, track milestones, identify dependencies, and support implementation of business priorities.
• Assist in the evaluation and enhancement of processes, procedures, and controls to improve efficiency, consistency, and risk management.
• Maintain process documentation, operating procedures, governance materials, and related program artifacts.
• Support initiatives related to customer relationship management (CRM) enhancements, workflow tools, sales enablement technologies, and other business applications.
• Gather business requirements, coordinate user testing activities, document feedback, and support rollout activities.
• Develop and maintain communications, training materials, job aids, manager resources, presentations, and other support content.
• Translate policy, process, and program changes into clear and actionable communications tailored to different audiences.
• Produce recurring and ad hoc reporting to support oversight, governance, and management decision-making, including dashboards, metrics, and management insights.
• Analyze trends, identify opportunities and risks, and provide insights to support business objectives.
• Prepare presentations, status updates, governance materials, and briefing documents, and coordinate meetings, working sessions, action tracking, and follow-up activities across multiple initiatives, including change management and adoption activities associated with process enhancements, sales tooling, and strategic initiatives.

Connaissances

Project coordination

Communication

Stakeholder management

Analytical thinking

PowerPoint

Excel

AI productivity tools

Formation

Bachelor’s degree or equivalent experience

Outils

PowerPoint

Excel

CRM platforms

AI-enabled productivity tools

Description du poste

JPMorgan Chase & Co. in Jersey City seeks a Sales Practices Associate to support governance, controls, and process improvement initiatives across Global Payments Sales.

You will assist in CRM enhancements, create training materials, and produce dashboards to drive decision-making and measurable outcomes. You will collaborate with cross-functional stakeholders, manage multiple priorities, and translate policies into clear communications for diverse audiences, contributing to risk management and