Payments & Renewal Specialist

Aaron's Family of Companies; Allentown (AZ); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

On Demand Pay

Career Advancement

Paid time off

Medical, dental and vision insurance

Health Savings Account and Flexible Sp

401(k) Plan

Employee Assistance Program

Employee Purchase Program

Job summary

Aaron's Customer Accounts Advisor position offers a base hourly pay with incentive pay based on performance. The role focuses on coaching customers, driving collections and managing lease renewals while delivering excellent service.

You will build relationships, support ownership goals, and operate within a fast-paced retail environment. Expect a full benefits package, on-demand pay options, and opportunities for career advancement across multiple locations.

Qualifications

• Must be 21+ years old in the US.
• Valid state driver’s license and compliant with company policy including MVR.
• DOT certification if required by location.

Responsibilities

• Assist the Customer Accounts Manager in setting and achieving daily, weekly and monthly revenue and renewal goals.
• Maintain accurate customer account records in the store system.
• Build strong customer relationships to support ownership goals and drive sales.
• Manage collections and renewals by counseling customers and contacting those with expired agreements by phone or home visits.

Skills

Interpersonal skills

Empathy

Clear communication

Multitasking

Brand protection

Customer focus

Education

High School Diploma or GED

Job description

Aaron's Customer Accounts Advisor position offers a base hourly pay with incentive pay based on performance. The role focuses on coaching customers, driving collections and managing lease renewals while delivering excellent service.

You will build relationships, support ownership goals, and operate within a fast-paced retail environment. Expect a full benefits package, on-demand pay options, and opportunities for career advancement across multiple locations.